primaselect Terms of Service

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Welcome to primaselect. The following Terms of Service ("Terms") set out the conditions that govern your access to and use of the primaselect website, mobile platform, products, and customer support services. By visiting our platform or completing a purchase, you confirm that you accept and will abide by these Terms.

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1. Acceptance of Terms

When you access or use any service offered by primaselect, you confirm that you have reviewed, comprehended, and consented to be bound by these Terms together with every applicable law and regulation. Should you disagree with any portion of these Terms, you may not use our website or services.

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2. Use of Website & Account Responsibilities

• Eligibility: To place orders on this website, you must be 18 years of age or older, or have reached the legal age of majority within your jurisdiction.
• Prohibited Conduct: You agree to use our platform exclusively for lawful, personal, and non-commercial purposes. You must not:
  • Participate in fraudulent activity or submit false orders;
  • Deploy automated bots, scrapers, or similar tools to harvest product data or pricing without authorization;
  • Seek to undermine site security, data infrastructure, or user accounts;
  • Resell primaselect products for commercial gain without express written authorization.
• Account Security: You bear responsibility for safeguarding your account credentials and for every activity carried out through your account.

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3. Product Information, Pricing & Availability

• Accuracy: We work diligently to present accurate product images, specifications, nutritional facts, allergen warnings, and pricing. Even so, typographical errors or stock discrepancies can occasionally arise.
• Price & Order Corrections: Where an evident pricing or typographical error occurs, primaselect may correct the mistake and amend or cancel any affected orders prior to dispatch, returning any amount already charged in full.
• Perishable Goods: Fresh or perishable items may naturally show minor differences in weight, appearance, or ripeness. Allergen details are supplied for reference only; customers with severe allergies should carefully review the labeling on the product packaging.

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4. Orders, Payments & Cancellations

• Order Acceptance: Every order placed on our website depends on product availability and order verification. We may limit order quantities or cancel orders that we suspect involve fraudulent activity or a breach of these Terms.
• Payment Processing: All payments are encrypted with SSL/TLS technology and handled through payment gateways that comply with PCI-DSS standards. Payment in full is required before an order is dispatched.
• Order Modifications & Cancellations: To cancel or update an order, you must contact support@primaselect.shop within 1 hour of placing it. After an order has entered dispatch processing, it can no longer be canceled or modified.

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5. Shipping, Returns & Customer Rights

Your purchases are governed by our official operational policies, which are incorporated into these Terms by reference:

• Shipping & Delivery: All shipping fees, delivery estimates, and processing times are detailed in our Shipping Policy.
• Returns & Refunds: Returns, return eligibility, damage claims, and refund processing timelines are governed by our Return & Refund Policy.

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6. Intellectual Property

All original content on the primaselect platform — including text, graphical designs, logos, software, product branding, and trade names — belongs exclusively to primaselect and is safeguarded by international copyright, trademark, and intellectual property laws. Reproduction or distribution without authorization is strictly forbidden.

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7. Limitation of Liability

To the fullest extent allowed by applicable law, primaselect will not be responsible for any indirect, incidental, special, or consequential damages stemming from your use of our platform, products, or services. Our maximum aggregate liability for any claim connected to a transaction will not exceed the total amount you paid for the specific products or services at issue.

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8. Governing Law & Dispute Resolution

These Terms are governed by and interpreted under the laws of the State of Delaware, United States, disregarding any conflict of law principles. Any dispute or claim stemming from or connected to these Terms or your purchase must first be presented to primaselect's support team for informal resolution.

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9. Changes to These Terms

primaselect may revise or amend these Terms at any time. Significant updates will be announced by publishing the revised terms on our website. Your continued use of our website or services after any update signifies your acceptance of the revised Terms.

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10. Contact Us & Merchant Details

If you have questions regarding these Terms of Service, please contact our support team:

• Official Business Name: primaselect
• Customer Support Email: support@primaselect.shop
• Customer Support Phone: 19514259553
• Physical Business Address: 23813 MOUNT VERNON PL, Menifee, CA 92587, United States
• Support Operating Hours: Monday – Friday: 8:00 AM – 8:00 PM EST | Saturday: 9:00 AM – 5:00 PM EST